Shipping and Returns

Shipping

All orders are processed within 24-48 hours Monday-Friday. Please allow additional processing time for weekends and holidays. Most orders ship UPS or USPS. Please see build times.

Build Times

We try to keep all items in stock, but some items may become backordered. Build times vary depending on the product. Build times do not include weekends or holidays. Additional build time may occur.

Defunct or Missing Items

If you receive a defective item, or there are items missing from your shipment, or you receive the wrong item, you must contact us immediately, and we will correct the problem. In order to qualify, you must contact us within 5 days of receiving the item, no exceptions.

Please note: all original packaging must be kept to return any items.

Returns

If you are unsatisfied with your product in any way, you may return it for a refund as long as it is within 30 days, in its original, unmodified condition, and in its original packaging. Please note any returns must be approved by Ares Fabrication before a refund can be issued.

There is a 20% restocking fee, no exceptions. Shipping and handling are non-refundable, and you must pay for shipping of the returned item(s).